Guest Concierge

Perfect service

for satisfied guests

Professional support before, during, and after your stay –

for unforgettable vacation moments and 5-star reviews.

Guest Essential 

The perfect start to your vacation.

from 95 € / booking

✔ Personal check-in & check-out

✔ Accommodation orientation

✔ Key management

✔ Post-departure inspection

✔ Final cleaning arrangements

✔ Damage report

Guest Comfort 

More comfort for your guests.

from 165 € / booking

Everything from Guest Essential, plus:

✔ Welcome service and drinks

✔ Laundry management

✔ Contact person during your stay

✔ Shop before you arrive

✔ Emergency support

✔ Guest information service

Guest Signature 

Premium concierge for the most discerning tastes.

from 295 € / booking

Everything from Guest Comfort, plus:

✔ Airport transfer (up to 4 people)

✔ Welcome basket with local specialties

✔ Refrigerator service before arrival

✔ Restaurant and excursion bookings

✔ Flexible arrival and departure dates

✔ Personal concierge service


Casa Welcome Experience

A special reception will be remembered.

✔ Fresh flowers

✔ Mineral water

✔ Soft drinks

✔ Coffee and tea

✔ Regional welcome basket

✔ Fresh fruit (seasonal)

79 € per booking