Privacy Policy
1. Data Protection at a Glance
General Information
The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can be used to personally identify you. Detailed information on data protection can be found in our privacy policy below.
Data Collection on this Website
Who is responsible for data collection on this website?
Data processing on this website is carried out by the website operator. You can find their contact details in the section "Information on the Responsible Party" in this privacy policy.
How do we collect your data?
On the one hand, your data is collected when you provide it to us. This could include, for example, data that you enter into a contact form.
Other data is collected automatically by our IT systems when you visit the website, either automatically or with your consent. This is primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically as soon as you access this website.
What do we use your data for?
Some data is collected to ensure the website functions correctly. Other data may be used to analyze your user behavior. If contracts can be concluded or initiated via the website, the transmitted data will also be processed for contract offers, orders, or other order inquiries.
What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
You can contact us at any time with regard to this and other questions concerning data protection.
Analytics tools and third-party tools
When you visit this website, your browsing behavior may be statistically analyzed. This is done
primarily with so-called analytics programs.
Detailed information about these analytics programs can be found in the following
privacy policy.
2. Hosting
We host the content of our website with the following provider:
IONOS
The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our
website, IONOS collects various log files, including your IP address. For details, please see
the IONOS privacy policy:
https://www.ionos.de/terms-gtc/terms-privacy.
The use of IONOS is based on Art. 6 para. 1 lit. f GDPR. We have a
legitimate interest in ensuring the most reliable presentation of our website possible. If
corresponding consent has been requested, processing is carried out exclusively on the basis of Art.
6 para. 1 lit. a GDPR and Section 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or the
access to information on the user's device (e.g., device fingerprinting) within the meaning of the TDDDG. Consent can be withdrawn at any time.
Data Processing Agreement
We have concluded a data processing agreement (DPA) for the use of the aforementioned service.
This is a legally required agreement under data protection law, which ensures that the personal data of our website visitors is processed only according to our instructions and in compliance with the GDPR.
3. General Information and Mandatory Disclosures
Data Protection
The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.
When you use this website, various personal data are collected.
Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.
Please note that data transmission over the Internet (e.g., when communicating by email) can have security vulnerabilities. Complete protection of data against access by third parties is not possible.
Notice regarding the data controller
The data controller for this website is:
CasaCare Canarias
Thomas Buschner
Calle Lajas del Corral 8
35627 La Lajita, Las Palmas
Telephone: +34 638 66 49 89
Email: hola@casacare-canarias.com
The data controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of the processing of personal data (e.g., names, email addresses, etc.).
Retention period
Unless a more specific retention period is stated within this privacy policy, your personal data will remain with us until the purpose for data processing no longer applies. If you submit a
legitimate request for erasure or withdraw your consent to data processing,
your data will be deleted unless we have other legally permissible grounds for storing your
personal data (e.g., tax or commercial law retention periods); in the latter case, the data will be deleted once these grounds no longer apply.
General information on the legal basis for data processing on this website.
If you have consented to data processing, we will process your personal data
Basis of Art. 6 Para. 1 lit. a GDPR or Art. 9 Para. 2 lit. a GDPR, if special data categories
processed in accordance with Art. 9 Para. 1 GDPR. In the event of express consent to the transfer
Personal data in third countries is also processed on the basis of Art.
49 Paragraph 1 Letter a GDPR. If you consent to the storage of cookies or access to information in
If you have consented to your device (e.g. via device fingerprinting), data processing will take place additionally
based on Section 25 Paragraph 1 TDDDG. Consent can be revoked at any time. Are your data available?
If necessary to fulfill the contract or to carry out pre-contractual measures, we process your data
Data based on Article 6 Paragraph 1 Letter b GDPR. Furthermore, we process your data if it is
are necessary to fulfill a legal obligation, based on Art. 6 Para. 1 lit. c GDPR.
Data processing can also be carried out on the basis of our legitimate interest in accordance with Art. 6 Para. 1 lit. f
GDPR. The relevant legal bases in each individual case are discussed below
paragraphs of this data protection declaration.
Recipients of personal data
As part of our business activities, we work with various external bodies. There
In some cases, personal data must also be transmitted to these external bodies.
We only pass on personal data to external parties if this is part of a
Fulfillment of the contract is necessary if we are legally obliged to do so (e.g. passing on data
to tax authorities) if we have a legitimate interest in passing on data in accordance with Article 6 Paragraph 1 Letter f of the GDPR
or if another legal basis allows the data to be passed on. When using
We only provide data processors with our customers' personal data on the basis of a valid
contract for order processing. In the case of joint processing, a contract is concluded
joint processing closed.
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can have one
You can revoke consent that has already been given at any time. The legality of what took place until revocation
Data processing remains unaffected by the revocation.
Right to object to data collection in special cases and against
Direct advertising (Art. 21 GDPR)
IF THE DATA PROCESSING IS BASED ON ART. 6 ABS. 1 LITER. E OR F GDPR
IF THIS HAPPENS, YOU HAVE THE RIGHT AT ALL TIMES FOR REASONS ARISING FROM YOUR PARTICULAR
SITUATION ARISE AGAINST THE PROCESSING OF YOUR PERSONAL DATA
TO OBJECT; THIS ALSO APPLIES TO ANY BASED ON THESE TERMS
PROFILING. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED
READ THIS PRIVACY POLICY. IF YOU OBJECT,
WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA
UNLESS WE CAN HAVE COMPLEX REASONS FOR PROCESSING THAT WOULD BE PROTECTED
EVIDENCE THAT OUTWEIGHES YOUR INTERESTS, RIGHTS AND FREEDOMS OR THAT
PROCESSING IS FOR THE ASSERTMENT, EXERCISE OR DEFENSE OF
LEGAL CLAIMS (OBJECTION PURSUANT TO ARTICLE 21 (1) GDPR).
WILL YOUR PERSONAL DATA BE PROCESSED TO OPERATE DIRECT ADVERTISING,
SO YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOU AT ANY TIME
SUCH PERSONAL DATA FOR THE PURPOSE OF SUCH ADVERTISING
TO INSERT; THIS ALSO APPLIES TO PROFILING TO THE EXTENT THAT SUCH DIRECT ADVERTISING IS INVOLVED
CONNECTED. IF YOU OBJECT, YOUR PERSONAL DATA WILL BE
THEN NO LONGER USED FOR DIRECT ADVERTISING PURPOSES (OBJECTION
BY ART. 21 ABS. 2 GDPR).
Right to lodge a complaint with the competent supervisory authority
In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the place of the alleged infringement. This right to lodge a complaint exists without prejudice to any other administrative or judicial remedy.
Right to data portability
You have the right to receive the data that we process automatically based on your consent or in fulfillment of a contract, in a commonly used, machine-readable format, and to transmit those data to another controller. If you request the direct transfer of the data to another controller, this will only be done to the extent that it is technically feasible.
Access, rectification, and erasure
Within the framework of the applicable legal provisions, you have the right at any time to obtain, free of charge, information about your stored personal data, its origin and recipients, and the purpose of the data processing, and, where applicable, the right to rectification or erasure of this data. For this purpose, as well as for any further questions regarding personal data, you can contact us at any time. Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data.
You can contact us at any time regarding this. The right to restriction of processing exists in the following cases:
If you contest the accuracy of your personal data stored with us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data was/is unlawful, you can request the restriction of data processing instead of erasure.
If we no longer need your personal data, but you require it for the establishment, exercise, or defense of legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.
If you have objected to processing pursuant to Article 21(1) GDPR, a balancing of interests between your interests and ours must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.
If you have restricted the processing of your personal data, this data may – apart from its storage – only be processed with your consent or for the establishment, exercise, or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest of the European Union or a Member State.
SSL/TLS encryption
This site uses SSL/TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser's address bar changes from "http://" to "https://" and by the lock symbol in your browser bar.
When SSL/TLS encryption is activated, the data you transmit to us cannot be read by third parties.
4. Data Collection on this Website
Cookies
Our website uses so-called "cookies." Cookies are small data packets and do not harm your device. They are stored on your device either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or until they are automatically deleted by your web browser.
Cookies can originate from us (first-party cookies) or from third-party companies (so-called third-party cookies). Third-party cookies enable the integration of certain services from third-party companies within websites (e.g., cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies can be used to analyze user behavior or for advertising purposes. Cookies that are necessary for carrying out electronic communication, for providing certain functions you have requested (e.g., for the shopping cart function), or for optimizing the website (e.g., cookies for measuring website traffic) (necessary cookies) are stored on the basis of Article 6(1)(f) GDPR, unless another legal basis is specified.
The website operator has a legitimate interest in storing necessary cookies to ensure the technically flawless and optimized provision of its services. If consent for the storage of cookies and similar recognition technologies has been requested, processing is carried out exclusively on the basis of this consent (Article 6(1)(a) GDPR and Section 25(1) of the German Telemedia Act (TMG)); this consent can be revoked at any time.
You can configure your browser to notify you when cookies are set and to allow cookies only in individual cases, to block cookies in certain cases or entirely, or to automatically delete cookies when you close your browser. Disabling cookies may limit the functionality of this website.
If other cookies and services are used on this website, you can find information about them in this privacy policy.
Contact Form
If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provide there, will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We will not share this data without your consent.
This data is processed on the basis of Art. 6 para. 1 lit. b GDPR if your inquiry is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR), if this has been requested; consent can be revoked at any time.
The data you enter in the contact form will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your inquiry has been processed). Mandatory legal provisions, in particular retention periods, remain unaffected.
Inquiries via email, telephone, or fax
If you contact us via email, telephone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of handling your request. We will not share this data without your consent.
The processing of this data is based on Article 6(1)(b) GDPR, provided your inquiry relates to the performance of a contract or is necessary for taking steps prior to entering into a contract. In all other cases, processing is based on our legitimate interest in the
effective handling of inquiries addressed to us (Art. 6 para. 1 lit. f GDPR) or on your
consent (Art. 6 para. 1 lit. a GDPR), provided that such consent has been requested; this consent can be revoked at any time.
The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – in particular statutory retention periods – remain unaffected.